Can the voucher be used on partner airlines or codeshares? If the country you are visiting has issued a travel ban for passengers from the UK, please contact your airline who can provide the latest information and advice regarding your flight. And our 4-star COVID-19 safety rating, awarded for our stringent cleaning measures and protective customer standards, means you can relax as you travel. Very helpful and nice chap. Can my voucher be converted to a cash refund if my original flight is subsequently cancelled? On their website it said: "Unfortunately, we are unable to provide specific information about the restrictions imposed by each country due to COVID-19. Passengers can now opt to build their Avios balance, rather than receiving a cash refund.. As with airlines around the world, BA has been forced to cancel thousands of flights.When an airline cancels a passenger’s flight, the passenger is entitled to a full refund.British … Yes. Virgin Atlantic has temporarily suspend services between London Heathrow and Tel Aviv until April. Czech Republic. As of March 19, all passengers must undergo a health check before departure. British Airways has cancelled all flights to and from Italy until at least April 4 due to the lock-down of the entirety of Italy. Full list of cancelled British Airways flights on Tuesday 7th August. What happens if I've paid extra for seating or baggage? Israel: All flights to and from Israel until April 3. The following flights have been suspended: British Airways has announced it has cancelled all flights to and from Italy. Less than three weeks' notice will be accepted if new UK government rules are introduced within this time that prevent your trip or require you to quarantine in a designated hotel on your return. Lithuania: All flights to and from Lithuania until March 30. What bookings are eligible for a voucher? You can find information on eVouchers here. To use your British Airways Holidays voucher, please see instructions on your voucher confirmation email. All customers are responsible for ensuring that they are permitted entry into the country they are travelling. Bosnia: All flights to and from Tuzla (Bosnia) until April 3. Ukraine: All flights to and from Ukraine until April 3. IATA: NCE ICAO: LFMN. i. New rules for arrivals may have been introduced at your destination. Change booking Terms and Conditions, If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking. Cyprus. You could also be entitled to compensation for a delayed or cancelled flight under certain circumstances. Taking Avios as an alternative to the cash element paid for your ticket means you’ll receive a 100% bonus compared to Avios purchased at the standard rate. You can contact us to claim Avios or click on the link below. Customers currently in Cyprus, Dominican Republic, Morocco, Tunisia, Mauritius and Spain, due to local restrictions will be returning home earlier than planned, and will be contacted by the company. Thank you for your patience. Central Europe: Gdańsk, Cracow* and Wroclaw*, Kiev and St. Petersburg, Italy: Bologna, Rome, Florence, Genoa, Milan, Naples, Turin and Venice, Nordics: Ålesund, Kristiansand, Linköping, Sandefjord and Växjö, United Kingdom and Ireland: Belfast, Inverness, Humberside and Durham, Bengaluru: last flight departing from Schiphol on March 23, Saint Martin, Washington, and San Francisco: last flight departing from Schiphol on March 24, Kigali/Entebbe, Quito/Guyaquil, and Montreal: last flight departing from Schiphol on March 25, Havana, Bogota/Cartagena, Fortaleza, and Vancouver: last flight departing from Schiphol on March 26, Lagos and Kuala Lumpur/Jakarta: last flight departing from Schiphol on March 27, Accra, Cape Town, Kilimanjaro/Dar es Salaam, Aruba/Bonaire, Rio de Janeiro, Paramaribo, San José/Liberia, and Mumbai: last flight departing from Schiphol on March 28, Bahrain, Chengdu, Dammam, Edmonton, Hangzhou, Houston, Kuwait, Las Vegas, and Minneapolis: already suspended, Flights to mainland China have been suspended until April 24, Flights to Tehran suspended until April 30. Find information on discounted COVID-19 tests (UK only) if required to enter your destination. To and from Paris Charles de Gaulle, links from both Heathrow and London City airport have been grounded. What are the rules for customers coming into the UK? No, you are not eligible to receive a voucher. On March 22, KLM will operate flights to Guayaquil to pick up passengers. 2. You can find out more about our food service and special meals here. My outbound flight leaves up to 28 February 2021 but my return flight is after 28 February 2021, am I eligible for a voucher? Russia: All flights to and from Russia until April 3. Please do not cancel your original booking. Cancellation Terms and Conditions. Date changes and voucher exchanges requested for flight + hotel and flight + car package bookings must be made a minimum of three weeks before departure if travelling after 1 January 2021. Can you use a voucher to book codeshare or partner airline flights? Dubai–Colombo: until March 25, passengers can only travel from Colombo to Dubai as directed by Sri Lankan authorities. Booked direct via our contact centres, ba.com or trade outlets. South Korea: Flights from Amsterdam to Seoul Incheon will for the time being be cargo-only until March 28. We know how important it is for you to have flexibility. Finnair: Bookings made up to 31 August 2021 can be rescheduled free of charge, thanks to the … explains more about how we use your data, and your rights. Whenever possible we will contact you by email or SMS to let you know of any changes before your departure. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking and any decrease is refundable with a voucher. Additional terms apply. Panama: Flights to Panama City are suspended until March 28. BA’s flights from London Heathrow to … Yes, you will be able to claim a voucher which can then be used to book another reward flight in the future. Dubai–Bangkok: from March 23 until further notice, passengers can only travel from Bangkok to Dubai as directed by Thai authorities. Our. Trinidad and Tobago: From March 16, Trinidad and Tobago Government have made the decision to restrict entry into Trinidad and Tobago for all foreign visitors for 14 days. If you made your booking before 3 March 2020, please see below for information on changing or cancelling your booking. The voucher provided is valid for use towards a new British Airways Holidays booking (a minimum of 7 days' notice is required for hotel-only reservations) or British Airways flight only booking. Two return flights to Barcelona and Nice have also been cancelled. Phoned up BA and got through in about 30 mins. I managed to rebook for Easter 2021 using 2-4-1 voucher. The amount paid for the original package holiday is credited towards any new arrangements. Applies to customers with bookings made from 3 March 2020 onwards for travel completed by 30 April 2022. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. If you need to change your booking or cancel and request a voucher, you can do this online. Flights to mainland China have been suspended until April 18. 1. The world’s most popular flight tracker. The value of any non-changeable hotel and/or experience products is excluded from the voucher credit. Dusseldorf: from March 23 until further notice, Frankfurt: from March 23 until further notice, Hamburg: from March 23 until further notice, Islamabad: from March 22 until further notice, Karachi: from March 22 until further notice, Lagos: from March 23 until further notice, Lahore: from March 22 until further notice, London Stansted: from March 25 until June 30, Melbourne (via Singapore): from March 23 until May 20, Mexico City (via Barcelona): until May 20, Munich: from March 23 until further notice, New York EWR: from March 24 until further notice, New York JFK: from March 24 until further notice, Paris: from March 23 until further notice, Peshawar: from March 22 until further notice, Phnom Penh (via Bangkok): from March 29 until June 30, Phuket: from March 23 until further notice, Rio de Janeiro: from March 25 until May 20, Saint Petersburg: from March 30 until June 30, San Francisco: from March 29 until June 30, Santiago (via Rio de Janeiro): From 25 March – 20 May, Sialkot: From 22 March – until further notice, Angola: All flights to and from Angola have been suspended. Travel insurance firms Aviva, InsureandGo, LV= and Post Office have also withdrawn cover for claims relating to the coronavirus. You can request a full refund for a British Airways Holidays booking if one of the following applies – your flight has been cancelled, your accommodation has been closed, there are UK government rules that prevent non-essential travel or you are required to quarantine in a designated hotel on your return to the UK. You can check the status of your flight below or with our app. A minimum of 7 days' notice is required if making a hotel-only reservation. Or even cancel it completely. We’ll issue another voucher covering the fare difference. Canada: As of March 17, only Canadian nationals are allowed to fly to Canada. Travellers can change their booking without having to pay a change fee and if you decide you don’t want to travel at all, you can cancel and receive a voucher to the same value for future travel. Voucher can be used as payment, or part payment, for a future booking. For the time being, KLM will continue to fly on schedule in order to bring passengers from Curaçao to Schiphol Airport. Cuba: From March 23 (midnight) only Cuban nationals and foreign residents will be allowed to enter Cuba and all those arriving will have to stay in quarantine for 14 days. South Africa: From March 15, residents of Germany, Italy, South Korea, Spain, the United Kingdom, the United States, France, Iran and China are not allowed to travel to South Africa. Czech Republic: All flights to and from Czech Republic until April 3. KLM will continue to fly to Toronto, Vancouver, Montreal and Calgary for the time being. Please check their website to find out if your flight has been affected. Flights booked using vouchers will be subject to the new booking’s regular Terms and Conditions. Sometimes they’ll include recommendations for other related newsletters or services we offer. Can I combine my voucher with Avios towards a new flight, hotel, car or holiday booking? The flag carrier has been forced to reduce their flight options due … A credit voucher from cancelled British Airways Holidays package bookings will therefore not be ATOL protected until redeemed for a new package holiday reservation. Prices starting at $413 for return flights and $276 for one-way flights to Nice were the cheapest prices found within the past 7 days, for the period specified. Peru: On March 16, European flights in Peru were banned for 30 days. Customers will be notified with new voucher details as soon as possible. India: Until March 31, all passengers (including Indian nationals) planning to travel from member countries of European Union, European Free Trade Association and Turkey and the United Kingdom are prohibited to travel to India. EasyJet is about to cancel the majority of its flights. When you’re not consuming food or drink, your face mask must be placed back on and must cover your nose and mouth at all times. We have been working hard to make changes for anyone with additional needs. Etihad Airways has suspended or reduced the number of flights on many routes. If you are entering the UK, please check the latest travel advice and entry rules on the FCDO website. We will cancel your booking on your behalf and email you a voucher to the value of your booking, valid until 30 April 2023. You’ll need to pay any difference if the new fare is more expensive. For the time being, KLM will continue to fly on schedule to bring passengers from Saint Martin to Schiphol. To check the status of your flight, visit Manage Booking. Eligibility to either “change” or “cancel your booking (in exchange for a voucher)”, using our book with confidence commitment, is available for all bookings made after 3 March 2020 for any travel dates from 1 January 2021 to 30 April 2022. Check the rules and book your COVID-19 test. Norway: All flights to and from Norway until April 3. Applies to British Airways Holidays bookings based on British Airways or British Airways codeshare flights only, holidays including flights on other airlines may be subject to change fees. The last scheduled service from Johannesburg to London Heathrow will be on March 25. The company published a reduced flight schedule until April 24, which mainly affects travel to Europe, Asia and the Middle East. From March 23, services between the UK and Lagos will be temporarily suspended. Customers with a full cash, Pay With Avios or longhaul redemption booking that contains British Airways (BA), or British Airways marketed codeshare flights only on 125 ticket numbers are eligible to choose Avios instead of a cash refund for the cash element paid for their ticket. You can claim a voucher to the value of your booking, valid for travel until 30 April 2023, if: Vouchers can be used as payment, or part payment, for a future booking. This offer cannot be applied against bookings where a voucher or cash refund has been previously requested, You booked prior to 3 March 2020 for travel due to have started by 28 February 2021, You booked from 3 March 2020 onwards for travel due to be completed by 30 April 2022. Up to the minute information on all British Airways flights (arrivals and departures) for yesterday, today and up to 10 days in advance. Will travel vouchers that have already been issued be extended automatically for travel up to 30 April 2023? Antigua and Barbuda: Until April 30, passengers who have been to China (People's Rep.), France, Germany, Iran, Italy, Japan, Korea (Rep.) or Singapore in the last 28 days will not be allowed to enter Antigua and Barbuda. Find out more about our discounted COVID-19 test suppliers. Will the voucher I've requested in exchange for my British Airways Holidays package be ATOL protected? The amount paid for your original non-changeable hotel and/or experience reservation will be forfeited.i. Voucher can be used as payment, or part payment, for a future booking. 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ATOL protection applies to confirmed package holidays originating from the UK and selected EU countries, therefore once you have exchanged your voucher for a future Flight + Hotel or Flight + Car booking, that holiday will be protected under the ATOL scheme. We will not be able to issue a voucher for a flight that has been cancelled. Kuwait: All flights to/from Kuwait are suspended until March 23. Kazakhstan: All flights to and from Kazakhstan until April 3. Your new trip booked with your voucher must be fully completed by 30 April 2023 (departure and return). Thailand: Effective from March 22 all non-Thai nationals intending to travel to Thailand must produce at the departure airport a health certificate which states that the passenger has been tested for Covid-19 virus within the prior 72 hours and cleared of infection. First out, Club back. Rearranging disability assistance, meals and seat choices . If, at the time you request a voucher, your holiday is unable to proceed due to government advice, restricted entry in your destination and/or flight cancellation, the full value of the amount paid will be included in the voucher credit. The amount paid for the original product is credited towards any new arrangements. No. You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price. Do I need to do anything? British Airways has introduced another option for passengers whose travel plans have been disrupted because of the coronavirus. When you’re on board, you’re allowed to remove your face mask for a reasonable time to enable you to eat or drink. Is food and drink still available on your flights? Dozens of Eurostar trains cancelled, British Airways and easyJet offer chance to switch flights ... Nice Strasbourg, as well as the joint French-Swiss airports of Basel and Geneva. IMPORTANT: Please do not amend your booking in Manage My Booking yourself - we will do this on your behalf. Portugal: All flights to and from Portugal until further notice. What happens if you’ve booked through a travel agent or third party? Bonaire: Passengers are not allowed to disembark in Bonaire until March 27. Date changes must be made, or vouchers requested before check-in closes, 6. Austria: Austria has imposed entry bans on a number of countries, including the Netherlands. Up-to-the-minute flight status. Something went wrong, please try again later. The voucher can be used on any British Airways marketed route with a BA flight number. Travel restrictions are in place for anyone who has been to an affected area. Travel vouchers that have already been redeemed can either be exchanged for another voucher valid for travel up to 30 April 2023 or, for journeys that are due to have been completed by 30 April 2022, you can change your booking in line with book with confidence commitment. Yes, the voucher can be used on any British Airways marketed route with a BA flight number with the exception of bookings on Sun-Air. If your holiday package (flight with hotel/car) is still scheduled and has not been cancelled you can choose to cancel your trip and claim a voucher for the full value of your holiday (for use up to 30 April 2023) up to 7 days after the government announcement is made, or the day of your outward departure (must be requested before flight check-in closes), if sooner. As the situation is fluid and can change quickly, we advise you to check with your flight provider before you travel. Passengers flying back must be Dutch. This follows a declaration by the World Health Organisation (WHO) that the virus is pandemic. KLM will continue to fly to Bogota and Cartagena for the time being. Due to high demand it may take a few days before the voucher confirmation is processed and a response received. Grenada: Any non-national who has been to China (People’s Rep.), South Korea, Iran, anywhere in Europe (including UK) or United States in the last 14 days will not be allowed to travel. How to be in the first wave of departures on 17 May. Additional Avios, taxes, fees and charges between the existing booking and new booking may be incurred. Thank you for your understanding during these challenging times. Future travel vouchers that have been issued but not yet redeemed will be automatically extended. If you have not travelled through a red list country in the last 10 days, you can continue your onward journey in England. I have only paid a deposit on my holiday booking, am I eligible for a voucher for this amount if within the specified book and travel period? Applies to customers with bookings made prior to 3 March 2020 for travel due to have started by 28 February 2021. What should I do if I have already started my journey and need to make a change? China: All flights to China are suspended for the time being. Latest British Airways news on flights, arrivals and departures. To Abu Dhabi from 21 March. Once the voucher request has been submitted, the voucher will be non-refundable and can only be used for future bookings. If you booked through a travel agent, and booked your seating directly with British Airways then you or your travel agent can contact us to apply the seating credit to the new booking.